A STUDY OF THE PRESENT SCENARIO OF E-BANKING SERVICES IN INDIAN MARKET

COMMERCE & MANAGEMENT

E-Banking services change the face of the modern banking, having the major effect on banking relationship. Banking is now no longer confined to the branches were one has to approach the branch in person, to withdraw cash or deposit a cheque or request a statement of accounts. In true E-Banking, any inquiry or transaction is processed online without any reference to the branch (anywhere banking) at any time. Providing E-Banking is increasingly becoming a "need to have" than a "nice to have" service. The net banking, thus, now is more of a norm rather than an exception in many developed countries due to the fact that it is the cheapest way of providing banking services. The present study introduces you to E-Banking, giving the meaning, function, types and their benefits. It will also show the impact of E-Banking into the person’s life. This paper provides the present status of the E-Banking in the market through the analysis of the satisfaction level of the people.

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