AN EMPIRICAL ANALYSIS OF MANAGERS PERCEPTIONS ON CRM PRACTICES OF HOTELS

August 2016
Vol-2, Issue-4
Paper ID: 3039
ISSN: 2395-4396
Downloads: 0

Abstract & Details

Research Area
Management
Keywords
-
Abstract
Sothern Rajasthan bears a great importance to hospitality industry of India as there are many world renowned hotels which are contributing to the Indian economy. Indians are famous for their hospitality and their behaviour with the guests. The proposed research study will define how the hotels of Southern Rajasthan are building relationship with their customers and what all measures they are using for retaining customers. This study will help in knowing the customers preference, brand image and patronage. The proposed research will also define the role of information and mobile technology in building customer relationship.

Author Information

# Name Institute / Affiliation
1 Farheen MLS University
2 Prof. Karunesh Saxena MLS University, Udaipur

How to Cite

Use the following formats to cite this article in your research.

APA Style
Farheen & Saxena, Prof. Karunesh (2016). AN EMPIRICAL ANALYSIS OF MANAGERS PERCEPTIONS ON CRM PRACTICES OF HOTELS. International Journal of Advance Research and Innovative Ideas In Education, 2(4), 1187-1193.
MLA Style
Farheen, and Prof. Karunesh Saxena. "AN EMPIRICAL ANALYSIS OF MANAGERS PERCEPTIONS ON CRM PRACTICES OF HOTELS." International Journal of Advance Research and Innovative Ideas In Education, vol. 2, no. 4, 2016, pp. 1187-1193.
IEEE Style
Farheen and Prof. Karunesh Saxena, "AN EMPIRICAL ANALYSIS OF MANAGERS PERCEPTIONS ON CRM PRACTICES OF HOTELS," International Journal of Advance Research and Innovative Ideas In Education, vol. 2, no. 4, pp. 1187-1193, 2016.
Vancouver Style
Farheen, Saxena Prof. Karunesh. AN EMPIRICAL ANALYSIS OF MANAGERS PERCEPTIONS ON CRM PRACTICES OF HOTELS. International Journal of Advance Research and Innovative Ideas In Education. 2016;2(4):1187-1193.
Harvard Style
Farheen & Saxena, Prof. Karunesh (2016) 'AN EMPIRICAL ANALYSIS OF MANAGERS PERCEPTIONS ON CRM PRACTICES OF HOTELS', International Journal of Advance Research and Innovative Ideas In Education, 2(4), pp. 1187-1193.
Chicago Style
Farheen and Prof. Karunesh Saxena. "AN EMPIRICAL ANALYSIS OF MANAGERS PERCEPTIONS ON CRM PRACTICES OF HOTELS." International Journal of Advance Research and Innovative Ideas In Education 2, no. 4 (2016): 1187-1193.
Turabian Style
Farheen and Prof. Karunesh Saxena. "AN EMPIRICAL ANALYSIS OF MANAGERS PERCEPTIONS ON CRM PRACTICES OF HOTELS." International Journal of Advance Research and Innovative Ideas In Education 2, no. 4 (2016): 1187-1193.

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