A STUDY ON FACTORS INFLUENCING DISCHARGE DELAY IN PATIENT CARE AT ONE OF THE MULTISPECIALITY HOSPITALS IN COIMBATORE

HOSPITAL ADMINISTRATION

Hospital discharge is an essential stage in the patient care process that ensures continuity of treatment and efficient hospital operations. Delays in the discharge process can affect patient satisfaction, hospital bed availability, and overall workflow efficiency. This study aims to identify and analyze the factors influencing discharge delay in a hospital setting. A descriptive observational research design was used, and data were collected from 300 discharged patients using a structured checklist method. The study analyzed different stages of the discharge process using percentage analysis, frequency distribution, descriptive statistics, and mean time analysis. The findings revealed that discharge summary preparation delay was the major contributing factor, followed by doctor review delay and doctor signature delay. Insurance procedures, billing, pharmacy processes, and patient-related factors also contributed to delays. The study suggests that improved coordination between departments, implementation of electronic medical records, and standardized discharge procedures can significantly reduce discharge delays and improve hospital efficiency and patient satisfaction

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