ANALYSIS OF HEALTH WORKFORCE RESOURCE QUANTITY OPTIMIZATION USING THE HEALTH WORKLOAD ANALYSIS METHOD AT BANDUNG EYE CENTER HOSPITAL

management Hospital

Community demands for improving the quality of hospital services are increasingly felt important because people are increasingly critical of the service products they receive. In providing good health services, hospitals must have optimal health resources to support the effectiveness of clinical functions. To find out and analyze the optimal needs for Health Human Resources (HRK) at the Bandung Eye Center Eye Hospital. The research method used in this study is descriptive with a quantitative and qualitative approach (Mix Method). Data collection techniques using interviews, observation and document review. Data analysis used the Health Workload Analysis method based on the Regulation of the Minister of Health of the Republic of Indonesia No. 33 of 2015. The aim is to find out the optimal number of human resource needs at the BEC Eye Hospital. The results showed that 11 outpatient nurses were needed, of which 9 people were already available so there was still a shortage of 2 people. 7 people are needed for optical refractive power, while the number available is 6 people, so 1 person needs to be added. 6 people are needed for medical record personnel, while the number available is 3 people, there is a shortage of 3 people. Nutritionists need 2 people, while the number available is 1 person, so it needs to be added by 1 person. To meet the optimal number of manpower requirements based on workload analysis, it is necessary to rotate from work units with excess to work units with shortages or new recruitment.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.