PHARMACY INFORMATION SYSTEM DESIGN TO MINIMIZE WAITING TIME FOR RECIPES PRATAMA MITRA SEHAT CLINIC PHARMACY UNIT CIMAREME BANDUNG WEST JAVA

management Hospital

The Mitra Sehat Cimareme Clinic was founded in 2002 by four doctors and is under the auspices of the Mitra Sehat Cimareme foundation. The health services provided at the Mitra Sehat Cimareme clinic are examinations by general practitioners, dentists, midwives and laboratories. The increasing number of patients causes an increase in the time required for pharmaceutical services in clinics. Pharmaceutical services in clinics are an integral part of increasingly complex health services. The increasing number of patients and demands for fast and accurate service are challenges for clinics, including the Mitra Sehat Cimareme Clinic. This research aims to design an effective pharmaceutical information system to minimize the waiting time for patient prescriptions at the clinic. The research method used is to analyze the existing conditions of pharmaceutical services at the clinic, including ongoing procedures, existing resources, and obstacles faced. Data was collected through observation, interviews and documentation studies. The results of the analysis are then used as a basis for designing a pharmaceutical information system that suits clinical needs. The research results show that the designed pharmacy information system can significantly reduce the waiting time for patient prescriptions. This system integrates various pharmaceutical functions, from receiving prescriptions, processing drug data, to printing drug labels. By automating the process, errors in filling medicines can be minimized and pharmacists' work efficiency increases. Apart from that, this system also provides reports and data that are useful for performance evaluation and decision making.

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