THE INFLUENCE OF HOSPITAL INFORMATION MANAGEMENT SYSTEM BASED ON HOT-FIT ON NET BENEFIT APPROACH

Management, Economy, Healthcare

The COVID-19 pandemic has transformed hospital operations and global healthcare systems, highlighting the need for efficient information systems to manage patient data and coordinate medical resources in emergency situations. This study aims to evaluate the impact of the Hospital Information Management System (HIMS) in the Outpatient Department of RSUD dr. Slamet Garut using the HOT-FIT method, which includes aspects of human, organization, technology, and net benefit. This research employs a quantitative approach with a cross-sectional design. Data were collected through questionnaire surveys of 35 respondents consisting of staff in the outpatient department. Correlation analysis was used to measure the relationships between the variables: human, organization, technology, and net benefit. The study's results indicate that the human, organization, and technology aspects significantly impact the net benefit of SIMRS implementation. The human, organization, and technology aspects each showed good scores (75.41%, 79.18%, and 75.86%), while the net benefit showed a very good score (83.81%). Statistical analysis demonstrated that the relationships between these variables significantly affect the net benefit. Although the technology aspect showed good results, further evaluation and improvements are needed to ensure the effectiveness of SIMRS. These findings underscore the importance of holistic enhancements in the human, organization, and technology aspects to optimize the benefits of SIMRS. This study confirms that the human, organization, and technology aspects significantly impact the net benefit of SIMRS implementation in the Outpatient Department of RSUD dr. Slamet Garut. These findings are expected to provide strategic recommendations for the development and improvement of hospital management.

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