DEVELOPMENT OF E-TRANSPARENT GOVERNANCE INFORMATION-BASED DASHBOARD: A DECISION SUPPORT SYSTEM FOR LOCAL ELECTED OFFICIALS TOWARDS EFFECTIVE PUBLIC SERVICE

Information Systems, Information Technology

The study serves as a mediator between the barangay officials and citizens in the Local Government Unit of Isulan. The goal of the study was to provide a system that would support the local government unit to strengthen the existing processes of barangay profile information and their financial document reports in daily, weekly, monthly, quarterly and annual basis in promoting transparency and accountability towards effective public service. Specifically, it aims to automate profiling of barangay officials’ information and financial document reports, develop a functional and efficient e-logbook, e-document request and e-appointment service to support existing office transactions, design information-based dashboard for transparent dissemination of information and reports to citizens, and generate graphical data analysis of barangay performance and reports. The system was developed using the evolutionary prototyping model, and a 5-point scoring rubric questionnaire were used to evaluate the system’s functionality, accessibility, reliability, and usability. Based on evaluation results, it was found out that the system is highly functional, highly accessible, highly reliable, and highly usable. This result indicates that the system met its requirements.

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