“DESIGN OF AN EVOLVING SYSTEM FOR THE IMPLEMENTATION OF AN INTEGRATED QUALITY AND ENVIRONMENT MANAGEMENT SYSTEM IN MALAGASY COMPANIES”

SCIENCES OF MANAGEMENT

In an increasingly dynamic and complex environment, it is a challenge for organizations to constantly meet the requirements and take into account the future needs and expectations of customers. In a highly competitive market, the interest is not only to satisfy customers but also to build a good image. Promoting quality and the environment, which are both concepts oriented towards sustainable development, is an effective way to stand out. However, the problem is to know: How to implement practical and effective quality and environmental management systems? Implementing a management system is a project of change with varying degrees of importance in terms of cost and investment; furthermore, quality and environmental management must take into account technical regulatory constraints. However, there are several similarities between the management of these two areas. Thus, in order to optimize the management of these fields, the aim of this research is to look for a mechanism for implementing a system that integrates quality and the environment into a single management system. Indeed, managing these areas is a voluntary approach for companies, whose first principle of success is to meet the needs of the present without compromising the ability of future generations.

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