A Conceptual Paper on Quality of Work Life

Commerce

Quality of Work Life develops desirable motives and attitudes on the part of both management and employees. Growing competition, fast changing business environment and change in composition of workforce, makes imperative for the organisations to focus on quality of work life of employees to gain leverage in hiring and retaining valuable employees. QWL has been well recognized as a multi-dimensional construct and specifically related to the level of happiness a person derives from job. QWL programs are gateway through which organizations recognize their responsibility to enrich jobs and working conditions that are excellent for people as well as for economic health of the organization ensured through open communications, justified reward systems, a concern for employee job security and satisfying careers and participation in decision making. It is assumed that if employees have more positive attitudes towards organization and their productivity increases, everything else being equal, the organization should be more effective. This paper aims at describing about the QWL concept and variable/factors determining quality of work life. The paper concludes the various obstacles to implement QWL programme and strategies to improve QWL.

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