Study on the factors effecting on the satisfaction of online customers

syed valiullah bakhtiyari

Study on the factors effecting on the satisfaction of online customers

March 2018

Vol-4, Issue-2

Paper ID: 7453

ISSN: 2395-4396

Downloads: 0

Abstract & Details

Research Area

Management

Keywords

Online shopping World Wide Web Clutter e-tailer potential markets cash on delivery pretail digital wallet pay pall

Abstract

The purpose of this study is to explore the influences of online shopping perceived benefits namely Convenience, Pricing and Wider Selection towards Online Customer Satisfaction and Word of Mouth. The data has been collected on convenience from 200 respondents who experienced at least one online shopping in the last year. The online shopping is considered to be a very helpful way of buying products through the internet especially during the holidays and clearance seasons. It allows customers to enjoy a wide variety of products and items not only from a specific store, but from a diverse storage that includes all kinds of items. Online shopping also provides customers with a good customer service that also occurs online

License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author Information

#	Name	Institute / Affiliation
1	syed valiullah bakhtiyari	Amjad Ali Khan College of Business Administartion

How to Cite

Use the following formats to cite this article in your research.

APA Style

bakhtiyari, syed valiullah (2018). Study on the factors effecting on the satisfaction of online customers. International Journal of Advance Research and Innovative Ideas In Education, 4(2), 26-38.

MLA Style

bakhtiyari, syed valiullah. "Study on the factors effecting on the satisfaction of online customers." International Journal of Advance Research and Innovative Ideas In Education, vol. 4, no. 2, 2018, pp. 26-38.

IEEE Style

syed valiullah bakhtiyari, "Study on the factors effecting on the satisfaction of online customers," International Journal of Advance Research and Innovative Ideas In Education, vol. 4, no. 2, pp. 26-38, 2018.

Vancouver Style

bakhtiyari syed valiullah. Study on the factors effecting on the satisfaction of online customers. International Journal of Advance Research and Innovative Ideas In Education. 2018;4(2):26-38.

Harvard Style

bakhtiyari, syed valiullah (2018) 'Study on the factors effecting on the satisfaction of online customers', International Journal of Advance Research and Innovative Ideas In Education, 4(2), pp. 26-38.

Chicago Style

bakhtiyari, syed valiullah. "Study on the factors effecting on the satisfaction of online customers." International Journal of Advance Research and Innovative Ideas In Education 4, no. 2 (2018): 26-38.

Turabian Style

bakhtiyari, syed valiullah. "Study on the factors effecting on the satisfaction of online customers." International Journal of Advance Research and Innovative Ideas In Education 4, no. 2 (2018): 26-38.