IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) IN CONSTRUCTION-A REVIEW

TOM RAJAN; ANJU PAUL

IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) IN CONSTRUCTION-A REVIEW

April 2017

Vol-3, Issue-2

Paper ID: 4768

ISSN: 2395-4396

Downloads: 0

Abstract & Details

Research Area

CIVIL ENGINEERING

Keywords

TQM customer satisfaction management commitment paperwork worker participation

Abstract

Total quality management (TQM) is a management philosophy widely implemented in the manufacturing and other service industries and has proved to improve the quality in these fields. With its primary focus being the involvement of everyone, TQM has the ability to improve economy of an organization, greater customer satisfaction, worker involvement and better management of workers within the companies. TQM's ability to adapt new ideas, tools and methods suggest that it can be applied in construction industry also. The objective of this paper is to review the latest studies which focused on increasing quality through implementing TQM in construction industry and its suitable applications in the different phases of project construction.

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Author Information

#	Name	Institute / Affiliation
1	TOM RAJAN	TOC H INSTITUTE OF SCIENCE AND TECHNOLOGY
2	ANJU PAUL	TOC H INSTITUTE OF SCIENCE AND TECHNOLOGY

How to Cite

Use the following formats to cite this article in your research.

APA Style

RAJAN, TOM & PAUL, ANJU (2017). IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) IN CONSTRUCTION-A REVIEW. International Journal of Advance Research and Innovative Ideas In Education, 3(2), 4641-4645.

MLA Style

RAJAN, TOM, and ANJU PAUL. "IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) IN CONSTRUCTION-A REVIEW." International Journal of Advance Research and Innovative Ideas In Education, vol. 3, no. 2, 2017, pp. 4641-4645.

IEEE Style

TOM RAJAN and ANJU PAUL, "IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) IN CONSTRUCTION-A REVIEW," International Journal of Advance Research and Innovative Ideas In Education, vol. 3, no. 2, pp. 4641-4645, 2017.

Vancouver Style

RAJAN TOM, PAUL ANJU. IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) IN CONSTRUCTION-A REVIEW. International Journal of Advance Research and Innovative Ideas In Education. 2017;3(2):4641-4645.

Harvard Style

RAJAN, TOM & PAUL, ANJU (2017) 'IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) IN CONSTRUCTION-A REVIEW', International Journal of Advance Research and Innovative Ideas In Education, 3(2), pp. 4641-4645.

Chicago Style

RAJAN, TOM and ANJU PAUL. "IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) IN CONSTRUCTION-A REVIEW." International Journal of Advance Research and Innovative Ideas In Education 3, no. 2 (2017): 4641-4645.

Turabian Style

RAJAN, TOM and ANJU PAUL. "IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) IN CONSTRUCTION-A REVIEW." International Journal of Advance Research and Innovative Ideas In Education 3, no. 2 (2017): 4641-4645.