A Study on Employee Performance Appraisal and Job Satisfaction in Health Care Sector

HRM

Healthcare sector is an employee intensive sector. In past few years it has experienced dramatic change due to cut throat competition, advanced technology, increased cost, demand for best patient care services etc. Hospitals are implementing and following best HRM practices to increase the organizational effectiveness. Effectiveness of any hospital or health care unit cannot be only determined by its profitability. Leading hospitals and healthcare institutes are realizing the power of a performance management approach in decision-making. That’s why an effective Performance Management system is essential to be implemented in Hospitals. Performance Appraisal is a part of Performance Management System and one of the most important HRM Practice. Performance Appraisal programs, monitor the performance of employees, motivate staffs. Performance Appraisal is important for both Private and Public sector Hospitals. There are various methods of performance appraisal. Job satisfaction is an important factor which determines efficiency of hospitals or any organization. It gives rise to decreased absenteeism and stress and employee turnover rate. Dissatisfied employees in hospitals can affect the quality of patient care. India is facing high burden of diseases due to various factors, especially in rural areas, hospitals are full of patients, but lacking in healthcare employees. This paper explores the need and importance of Performance Appraisal and Job satisfaction in healthcare sector.

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