HOW HRIS SHAPES HRM EFFECTIVENESS: ROLE OF TOP MANAGEMENT SUPPORT, TECHNOLOGY READINESS AND STRATEGIC AGILITY

Human Resource Management

The study examines the determinants of Human Resource Management Effectiveness (HRE) within corporate organizations in Bangladesh, specifically the mediating role of Human Resources Information System (HRIS) in this context. The paper is grounded on the socio-technical systems and dynamic capability models to depict the degree to which top management support, technology readiness and strategic agility directly and indirectly affect HRE via HRIS. The quantitative methodology was used and primary data were gathered through a structured questionnaire given to the HR professionals working in the Bangladeshi organizations. The total number of valid responses collected was 327 to be utilized for analysis. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to test the proposed relationships. Findings reveal that top management support, technological readiness and strategic agility have significant positive impacts on HRE. Moreover, HRIS has a strong direct effect on HRE, as well as a significant mediating effect on the associations between each antecedent and HRE, implying that HRIS plays central role for organizational and managerial conditions to be translated into strategic HR outcomes. This research adds to the literature on HRIS and strategic human resource management by providing empirical evidence obtained from a context of developing economy. The results provide useful information for managers and policymakers who aim to increase the effectiveness of HR through technology-enabled HR practices in Bangladesh.

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