JANMITRA - AI POWERED PLATFORM BRIDGING SOCIETIES WITH NGO'S AND ORGANIZATIONS

computer engineering

The widening distance between residential communities, Non-Governmental Organizations (NGOs), and government entities sometimes leads to delayed responses and ineffective handling of civic concerns such as waste management, sanitation failures, water leaks, and infrastructure damage. Existing systems need a centralized and intelligent platform for efficient communication and issue resolution. To solve this difficulty, JanMitra is offered as an AI-powered civic engagement platform that unites citizens, societies, NGOs, and authorities into a cohesive digital ecosystem. The technology leverages deep learning-based image recognition to automatically identify and categorise civic concerns from provided photographs, allowing accurate detection of problems such as rubbish buildup, drainage obstruction, and road damage. Based on the categorisation findings, complaints are intelligently directed to certified NGOs for quicker response and resolution. The platform comprises a mobile application for residents, a web dashboard for NGOs and administrators, and a scalable backend system that provides automatic routing, real-time alerts, and data analytics. The suggested method promotes transparency, boosts civic involvement, and enables effective and technology-driven community administration in smart societies.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.