Integration of chatbot technology in different sectors

Dhanusri; Dr. A. Sasikumar

Integration of chatbot technology in different sectors

September 2024

Vol-10, Issue-5

Paper ID: 25032

ISSN: 2395-4396

Downloads: 0

Abstract & Details

Research Area

Computer Engineering

Keywords

Chatbot Technology Customer Service Operational Efficiency User Engagement Labor-Intensive Methods Human Interaction Inconsistent Experience Hospital Management Finance Industry Retail Business Educational Industries Intention Detection Context Understanding Tailored Responses Interaction Accuracy Experimental Testing Answer Precision User Satisfaction Resource Utilization Data Harnessing.

Abstract

By implementing chatbot technology, industries have paved the way to new horizons making a substantial impact on customer service, operational efficiency and user engagement. Typical methods of customer service are labour-intensive and take time. It relies on human interaction, often fuelling an inconsistent experience across services. Also, it gives an extensive idea of how the chat bot technology helps in improving the quality of services in different industries such as hospital management system, finance industry, retail business and also educational industries. Important parts of the framework are intention detection, understanding context and responding in a tailored way to make the interactions more accurate and targeted. Experimental use in real-life tests to seize their chatbot program displays a82% answer precision and an 84.5% user satisfaction priceThat overcomes the production top accomplishments so far with standards of88.5%. The data harnessing capabilities of these next gen chatbot systems hint at new possibilities in revolutionizing resource utilization within an organization.

License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author Information

#	Name	Institute / Affiliation
1	Dhanusri	CMR University
2	Dr. A. Sasikumar	CMR University

How to Cite

Use the following formats to cite this article in your research.

APA Style

Dhanusri & Sasikumar, Dr. A. (2024). Integration of chatbot technology in different sectors. International Journal of Advance Research and Innovative Ideas In Education, 10(5), 883-886.

MLA Style

Dhanusri, and Dr. A. Sasikumar. "Integration of chatbot technology in different sectors." International Journal of Advance Research and Innovative Ideas In Education, vol. 10, no. 5, 2024, pp. 883-886.

IEEE Style

Dhanusri and Dr. A. Sasikumar, "Integration of chatbot technology in different sectors," International Journal of Advance Research and Innovative Ideas In Education, vol. 10, no. 5, pp. 883-886, 2024.

Vancouver Style

Dhanusri, Sasikumar Dr. A.. Integration of chatbot technology in different sectors. International Journal of Advance Research and Innovative Ideas In Education. 2024;10(5):883-886.

Harvard Style

Dhanusri & Sasikumar, Dr. A. (2024) 'Integration of chatbot technology in different sectors', International Journal of Advance Research and Innovative Ideas In Education, 10(5), pp. 883-886.

Chicago Style

Dhanusri and Dr. A. Sasikumar. "Integration of chatbot technology in different sectors." International Journal of Advance Research and Innovative Ideas In Education 10, no. 5 (2024): 883-886.

Turabian Style

Dhanusri and Dr. A. Sasikumar. "Integration of chatbot technology in different sectors." International Journal of Advance Research and Innovative Ideas In Education 10, no. 5 (2024): 883-886.