Resolver Application

Rabiya Z; LIKITHA B M; KEERTHANA V; D KARTHIK REDDY; RAMESH SHAHABADKAR

Resolver Application

May 2023

Vol-9, Issue-3

Paper ID: 20135

ISSN: 2395-4396

Downloads: 0

Abstract & Details

Research Area

Computer Engineering

Keywords

complaints grievances citizens civic issues municipal corporation authorities public services urban infrastructure roads water supply garbage disposal sanitation public health parks streetlights drainage encroachments potholes noise pollution air pollution traffic congestion online portal helpline resolution follow-up accountability transparency efficiency responsiveness redressal escalation monitoring evaluation improvement.

Abstract

Resolver is a complaint management system designed for citizens to report and resolve civic issues in their community. The system is user-friendly and accessible, allowing citizens to easily submit complaints and track their progress until resolution. Resolver allows citizens to report a wide range of issues such as potholes, broken streetlights, illegal dumping, and noise pollution. To file a complaint, citizens can access the Resolver website application. The user-friendly interface guides users through a simple process to identify the issue, provide details, and submit supporting documentation if necessary. Once a complaint is submitted, Resolver assigns it to the relevant authority or agency responsible for resolving the issue. The authorities can track and manage the complaints in their respective dashboards, ensuring that they are addressed promptly and efficiently. Resolver provides regular updates to both the authorities and the citizens on the status of the complaint until it is resolved. Overall, Resolver is an essential tool for citizens to take ownership of their community's well-being and actively participate in resolving civic issues. It provides a reliable and efficient mechanism for reporting and addressing complaints, fostering a sense of community engagement and collaboration between citizens and authorities.

License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author Information

#	Name	Institute / Affiliation
1	Rabiya Z	AMC ENGINEERING COLLEGE
2	LIKITHA B M	AMC ENGINEERING COLLEGE
3	KEERTHANA V	AMC ENGINEERING COLLEGE
4	D KARTHIK REDDY	AMC ENGINEERING COLLEGE
5	RAMESH SHAHABADKAR	AMC ENGINEERING COLLEGE

How to Cite

Use the following formats to cite this article in your research.

APA Style

Z, Rabiya, M, LIKITHA B, V, KEERTHANA, REDDY, D KARTHIK, & SHAHABADKAR, RAMESH (2023). Resolver Application. International Journal of Advance Research and Innovative Ideas In Education, 9(3), 626-632.

MLA Style

Z, Rabiya, et al. "Resolver Application." International Journal of Advance Research and Innovative Ideas In Education, vol. 9, no. 3, 2023, pp. 626-632.

IEEE Style

Rabiya Z, LIKITHA B M, KEERTHANA V, D KARTHIK REDDY, and RAMESH SHAHABADKAR, "Resolver Application," International Journal of Advance Research and Innovative Ideas In Education, vol. 9, no. 3, pp. 626-632, 2023.

Vancouver Style

Z Rabiya, M LIKITHA B, V KEERTHANA, REDDY D KARTHIK, SHAHABADKAR RAMESH. Resolver Application. International Journal of Advance Research and Innovative Ideas In Education. 2023;9(3):626-632.

Harvard Style

Z, Rabiya, M, LIKITHA B, V, KEERTHANA, REDDY, D KARTHIK, & SHAHABADKAR, RAMESH (2023) 'Resolver Application', International Journal of Advance Research and Innovative Ideas In Education, 9(3), pp. 626-632.

Chicago Style

Z, Rabiya, et al. "Resolver Application." International Journal of Advance Research and Innovative Ideas In Education 9, no. 3 (2023): 626-632.

Turabian Style

Z, Rabiya, et al. "Resolver Application." International Journal of Advance Research and Innovative Ideas In Education 9, no. 3 (2023): 626-632.