THE TRAJECTORY OF ORGANIZATIONAL COMMITMENT SEEN THROUGH THE NATURE OF THE PSYCHOLOGICAL CONTRACT

Management and commerce

The purpose of this paper is to explore, through a qualitative analysis approach, how the nature of the psychological contract can influence the organizational commitment of Malagasy civil servants. This implies the analysis of the construction process of the psychological contract of these civil servants before and after their entry into public service, in order to determine the trajectory of the organizational commitment of these servants before and after their entry into public service. The sample of this research is composed of 40 civil servants who were chosen in a theoretical way by using the principle of data saturation. To analyze the relationship between these variables, a series of semi-structured interviews were conducted with our research participants. The data collected was analyzed by thematic content analysis and by the critical incident method to assess the events that influenced the process of building the psychological contract of these types of employees. This research highlights the process of construction of the psychological contract which is based on an anticipatory schema of the psychological contract which will be formalized in the contact of the civil servant with the organization and the other members of the organization. The results of the data analyzes revealed that each nature of the psychological contract of Malagasy civil servants has a different influence on the dimensions of organizational commitment. The contributions of this research also lie in its ability to provide practical answers to contemporary managerial problems.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.