ANALYSING CRITICAL ROLES IN AN ORGANISATION

Business Administration

“Critical role” is a role/position that performs a function without which it would be impossible or difficult to achieve the organization’s objectives. This is a primary step for succession planning. This article aims to identify the most critical roles within the organization NLC India Limited, which is important to evaluate which roles have the most impact on the business's long-term profitability. This article mainly focuses on the roles of middle and lower management. The critical roles are identified for executive end non-executive employees. Samples were collected from 70 employees of NLC India Limited by questionnaire method. Finally, critical roles were identified for both executive and non-executive employees by calculating the scores for each job role with five fixed parameters. After identifying the critical role, the job description for those critical roles is developed. This analysis will help the organization to make proper succession planning.

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