Customer Satisfaction

MBA

In our daily life there is a chance of uncertainty and when the uncertainty comes there is a chance of involvement of a risk. For the protecting of uncertainty and risk we all are unsure ourselves as well as our families .there are many options that we can insuring our security as successfully prevents the risk. It is become beneficial that any of person in the family lost due to accidents or any major incidents insurance company protect against the loss of life and giving the amount for that loss. Insurance means shifting the risk in to the insured company and we all paying amount called as premium. Through the research we use the Simple random sampling for the study. We take the 50 respondents as a a sample and they all are insured a LIC policies. We made a questionnaire In that ten different Questions asked for the people who stay in kopargaon and insured in LIC. With that we able to know the how many customers are satisfactory though the service provided by LIC. object of topic is to be find out the Satisfactory level of customer using LIC. Many of the people giving their opinion about the Grievance Redressed Mechanism. LIC should focus on advertising and the organizing campaign that will help to people for buying policies. It is also observed that many people express their opinion about the documentation and maturity amount problem

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