STUDY THE FACTORS INFLUENCING STUDENT SATISFACTION IN TRAINING SERVICES: RESEARCH IN CONSTRUCTION ECONOMICS MAJOR, HANOI ARCHITECTURAL UNIVERSITY

Cu Thanh Thuy

STUDY THE FACTORS INFLUENCING STUDENT SATISFACTION IN TRAINING SERVICES: RESEARCH IN CONSTRUCTION ECONOMICS MAJOR, HANOI ARCHITECTURAL UNIVERSITY

February 2020

Vol-6, Issue-1

Paper ID: 11418

ISSN: 2395-4396

Downloads: 0

Abstract & Details

Research Area

ECONOMICS

Keywords

Quality of service training former students satisfaction.

Abstract

This study was designed to analyse the factors influencing student satisfaction in training services based on data collected from a survey of alumni of construction economics, Hanoi Architectural University. The research findings also agree with previous studies showing that the existence and development of the university depend largely on the training service, at the same time, the view on service quality and customer satisfaction be applied into the field of education to analyze factors. The findings also showed that the main factors influencing student satisfaction in training services include two main groups of factors: In terms of material facilities, also known as auxiliary factors and lecturer factors. From that, the study recommended several measures to improve the satisfaction of students about training services at the university.

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Author Information

#	Name	Institute / Affiliation
1	Cu Thanh Thuy	Hanoi Architectural University

How to Cite

Use the following formats to cite this article in your research.

APA Style

Thuy, Cu Thanh (2020). STUDY THE FACTORS INFLUENCING STUDENT SATISFACTION IN TRAINING SERVICES: RESEARCH IN CONSTRUCTION ECONOMICS MAJOR, HANOI ARCHITECTURAL UNIVERSITY. International Journal of Advance Research and Innovative Ideas In Education, 6(1), 1105-1109.

MLA Style

Thuy, Cu Thanh. "STUDY THE FACTORS INFLUENCING STUDENT SATISFACTION IN TRAINING SERVICES: RESEARCH IN CONSTRUCTION ECONOMICS MAJOR, HANOI ARCHITECTURAL UNIVERSITY." International Journal of Advance Research and Innovative Ideas In Education, vol. 6, no. 1, 2020, pp. 1105-1109.

IEEE Style

Cu Thanh Thuy, "STUDY THE FACTORS INFLUENCING STUDENT SATISFACTION IN TRAINING SERVICES: RESEARCH IN CONSTRUCTION ECONOMICS MAJOR, HANOI ARCHITECTURAL UNIVERSITY," International Journal of Advance Research and Innovative Ideas In Education, vol. 6, no. 1, pp. 1105-1109, 2020.

Vancouver Style

Thuy Cu Thanh. STUDY THE FACTORS INFLUENCING STUDENT SATISFACTION IN TRAINING SERVICES: RESEARCH IN CONSTRUCTION ECONOMICS MAJOR, HANOI ARCHITECTURAL UNIVERSITY. International Journal of Advance Research and Innovative Ideas In Education. 2020;6(1):1105-1109.

Harvard Style

Thuy, Cu Thanh (2020) 'STUDY THE FACTORS INFLUENCING STUDENT SATISFACTION IN TRAINING SERVICES: RESEARCH IN CONSTRUCTION ECONOMICS MAJOR, HANOI ARCHITECTURAL UNIVERSITY', International Journal of Advance Research and Innovative Ideas In Education, 6(1), pp. 1105-1109.

Chicago Style

Thuy, Cu Thanh. "STUDY THE FACTORS INFLUENCING STUDENT SATISFACTION IN TRAINING SERVICES: RESEARCH IN CONSTRUCTION ECONOMICS MAJOR, HANOI ARCHITECTURAL UNIVERSITY." International Journal of Advance Research and Innovative Ideas In Education 6, no. 1 (2020): 1105-1109.

Turabian Style

Thuy, Cu Thanh. "STUDY THE FACTORS INFLUENCING STUDENT SATISFACTION IN TRAINING SERVICES: RESEARCH IN CONSTRUCTION ECONOMICS MAJOR, HANOI ARCHITECTURAL UNIVERSITY." International Journal of Advance Research and Innovative Ideas In Education 6, no. 1 (2020): 1105-1109.