UrbanFix

Science and Techology

One of the key challenges city governments face in a rapidly urbanizing world is maintaining the quality of infrastructure. The world is changing, and with these changes come urban challenges. UrbanFix offers a dynamic, socially responsive solution to help citizens act on urban challenges, in real time, by providing a web-based application that will allow average citizens to make real-time complaints for example, potholes, broken roads, and sewerage . The application utilizes along with, The application will be easy to use for the citizen, as it has image recognition capabilities, geolocation tagging, dynamic ticketing, and an accountability method for making the connections between the complaints the citizen raised and the corresponding related ward authority. city The authorizing ward publishes a photo of every solution when the complaint has been resolved and they close the ticket. UrbanFix will encourage citizen actions through a point system giving the citizen a point for every correct report. UrbanFix encourages participatory civicsUrbanFix design architecture is based on transparency, responsiveness, and automation. As it uses APIs for reverse-geocoding, cloud storage to process images, and a backend that automatically assigns issues based on an administrative zoning, it not only removes human bureaucracy but also keeps an electronic audit trail of civic maintenance. With its holistic stance, UrbanFix aims to rethink the city in its interactions with citizens and its processes for solving problems at the urban ground level. This research paper will note the problem space, literature, and technology/tactics for UrbanFix and provide in-depth evidence to examine its capabilities (as a case study) to catalyze and improve urban maintenance.

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