AN ACTION RESEARCH ON IMPLEMENTING TASK-BASED LEARNING TO ENHANCE TELEPHONE SKILLS IN ENGLISH FOR BUSINESS COMMUNICATION CLASSES
Abstract & Details
Research Area
Education
Keywords
Task-Based Learning
Telephone Communication Skills
English for Business Communication Class
Abstract
This action research explores the implementation of Task-Based Learning (TBL) to enhance the telephone skills in English for Business Communication Class of 38 fourth-year students majoring in English Linguistics at Dong Nai University. The study focuses on enhancing students' ability to use appropriate telephone language, perform telephone etiquette, and improve fluency in business-related phone conversations through TBL activities such as role-play situations and peer feedback. The finding suggests the students’ enhancement in business communication. The research highlights the effectiveness of TBL in developing practical, real-world language skills essential for business communication.
License
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Commons
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Author Information
| # | Name | Institute / Affiliation |
|---|---|---|
| 1 | DANG THI TUYET NHUNG | DONG NAI UNIVERSITY |
How to Cite
Use the following formats to cite this article in your research.
APA Style
NHUNG, DANG THI TUYET (2025). AN ACTION RESEARCH ON IMPLEMENTING TASK-BASED LEARNING TO ENHANCE TELEPHONE SKILLS IN ENGLISH FOR BUSINESS COMMUNICATION CLASSES. International Journal of Advance Research and Innovative Ideas In Education, 11(2), 1928-1933.
MLA Style
NHUNG, DANG THI TUYET. "AN ACTION RESEARCH ON IMPLEMENTING TASK-BASED LEARNING TO ENHANCE TELEPHONE SKILLS IN ENGLISH FOR BUSINESS COMMUNICATION CLASSES." International Journal of Advance Research and Innovative Ideas In Education, vol. 11, no. 2, 2025, pp. 1928-1933.
IEEE Style
DANG THI TUYET NHUNG, "AN ACTION RESEARCH ON IMPLEMENTING TASK-BASED LEARNING TO ENHANCE TELEPHONE SKILLS IN ENGLISH FOR BUSINESS COMMUNICATION CLASSES," International Journal of Advance Research and Innovative Ideas In Education, vol. 11, no. 2, pp. 1928-1933, 2025.
Vancouver Style
NHUNG DANG THI TUYET. AN ACTION RESEARCH ON IMPLEMENTING TASK-BASED LEARNING TO ENHANCE TELEPHONE SKILLS IN ENGLISH FOR BUSINESS COMMUNICATION CLASSES. International Journal of Advance Research and Innovative Ideas In Education. 2025;11(2):1928-1933.
Harvard Style
NHUNG, DANG THI TUYET (2025) 'AN ACTION RESEARCH ON IMPLEMENTING TASK-BASED LEARNING TO ENHANCE TELEPHONE SKILLS IN ENGLISH FOR BUSINESS COMMUNICATION CLASSES', International Journal of Advance Research and Innovative Ideas In Education, 11(2), pp. 1928-1933.
Chicago Style
NHUNG, DANG THI TUYET. "AN ACTION RESEARCH ON IMPLEMENTING TASK-BASED LEARNING TO ENHANCE TELEPHONE SKILLS IN ENGLISH FOR BUSINESS COMMUNICATION CLASSES." International Journal of Advance Research and Innovative Ideas In Education 11, no. 2 (2025): 1928-1933.
Turabian Style
NHUNG, DANG THI TUYET. "AN ACTION RESEARCH ON IMPLEMENTING TASK-BASED LEARNING TO ENHANCE TELEPHONE SKILLS IN ENGLISH FOR BUSINESS COMMUNICATION CLASSES." International Journal of Advance Research and Innovative Ideas In Education 11, no. 2 (2025): 1928-1933.
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