Impact of online education on student satisfaction

Education

Due to the pandemic and worldwide shutdown online education has become more prevalent than ever. However, due to the unprecedented nature of the situation and limitation of time for pre-preparedness the ‘Satisfaction level of Students’ has been impacted. The study tries to bring out factors that impact the satisfaction level of the student from online classes. Factors like interaction, motivation, interconnectedness among peers, online pedagogy, student’s comfort with using technology, and motivation were analyzed. Satisfaction from online education was found to be significantly dependent on motivation of a student to attend an online class and online pedagogy of the professor. Also, the interaction level in the class was found to have high positive correlation with peer to peer learning and motivation of the students to attend an online class. On running the T-test, it was also found that Gender of the student also impacted comfort with technology, satisfaction from online education, motivation to attend online classes and peer to peer connection. A rank analysis was also performed to find out that male students preferred interaction via their cameras while females did not and tried to avoid the same.The study then comprises qualitative research and is concluded by giving suggestions for what can be done to improve the overall satisfaction from online education.

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