A STUDY ON THE EFFECT OF USE OF TECHNOLOGY ON EMPLOYEE BEHAVIOUR IN THE EDUCATION SECTOR

Technology in Education

In the current technology driven world, technology has made its mark in each field. It assumes a both advantages and disadvantages in this current evolving environment. In this scenario no individual (or) no organisation (or) no business can get by without embracing the utilization of technology. The one of the positive side of utilization of technology in teaching is that it assisted educators with staying associated with their students during pandemic lockdown. The educators technologically updated themselves to work all the more adequately that worked well for their teaching learning practices during lockdown closure of schools. All the while moving towards new work culture of work from home termed as telecommuting posed certain degree of stress on educators. The commemoration of the pandemic-lockdown having passed by, it is maybe an ideal opportunity to reflect and assess the encounters of virtual teaching learning (T-L), utilization of technology what started as a TINA (there is no alternate) response to prevailing situation on closure of schools and simultaneously striving for continued education for students. Mostly, the default objective was satisfied by most organizations. In any case, what is significant is to assess and gain from the experiences of the essential partners or the primary stakeholders of education— educators/teachers/facilitators. The present study is zeroing in on the impact of use of technology while telecommuting on employee behavior working in education sector, namely educators/teachers/facilitators, and their performance and also the impact of technology on educators’ interpersonal relationship with their co-workers and family members. The study was canvassed on 112 teachers of Directorate of Education schools of district NW B of Delhi through Google form comprising of 14 closed ended questions on Likert scale and 2 open ended questions to elicit their opinion and expression on effect of use of technology on their behavior and performance. The findings of study suggested that forced introduction of technology during school closure is helping the education sector in excelling as teacher and students are getting more used to use of technology, the technology mediated teaching is helping students in better learning but at the same time is stressful for both and to an extent hampering their relationship with co-workers because of social-distancing, limited human interactions, work life imbalance and poor time management. In any case, this has also condensed the teacher’s relationship with family members as teachers are devoting more time to upgrade themselves to the need of technology driven classroom. Keywords: Techno-stress, telecommuting, inter-personal relationship, teacher’s behavior and performance

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