Intelligent Chatbot

Computer Engineering

Digitalizing education and reinventing the learning experience is one of the big challenges in this age of information. Chatbots have been ’trending’ for a few years and quite a few papers examining it in the educational sector have been published, albeit very little interest seems to have been given to the summation of this knowledge. In an attempt to fill the knowledge gap this thesis performed a literature study to examine the documented features and possible uses for chatbots in an educational context. Since quite a few chatbot technologies have been developed at this time and exhibit varied functions, this study was limited to only examine bots based on the jquery. The results imply that chatbots in education have quite a few uses and even more possible features. chatbot can be both simple and complex to implement, all depending on the effort put into implementation. The tool is diverse and may be used for many different purposes and aims, the only limitation being the creators creativity and imagination.The future work include training the chatbot with more varied data; increasing the scope of the chatbot by adding a speech recognition feature so that users can speak to get responses; and including integration with multiple channels such as phone call, SMS, and various social media platforms.

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