A study on employees’ perspective on the impact of COVID-19 on IT industry

Operations management

The primary objective of this report is to study and analyze the impact of COVID-19 on employees in IT industry. To analyze the impact, a total of eight factors are taken into consideration which may reflect the impact from employees’ point of view. The factors are Organization at work, Social interaction, Employee engagement, Wok load, Time management, Flexibility at work, Productivity and Supply management were chosen and questionnaire is prepared in which data on employees’ perspective before and during quarantine is collected. Also questions are framed in pairs under each factors in which the productivity holds five pair of questions such as productivity, production output, net income, managing customer and service and manpower and technology which forms a total of 12 pairs. This report also discuss on some of the problems faced by employees’ during quarantine and problems they face. WFH (work from home) is the only way to work since it reduces the social interaction among people. But employees’ find it difficult to adapt to this new work place and manage their work accordingly. They have to manage their office work at the same time their personal work in check. This report concludes that productivity and production output highly depend on social interaction and employee engagement.

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