EMOTIONAL INTELLIGENCE AND JOB PERFORMANCE AMONG PROVINCIAL CORRECTIONAL PERSONNEL: A CORRELATIONAL STUDY

Bachelor of Science in Criminology

Emotional intelligence is increasingly recognized as crucial for job performance across various fields, particularly in high-stress environments like correctional facilities. This study uses a quantitative descriptive-correlational design and a Likert scale survey for data collection to examine the relationship between emotional intelligence and job performance among provincial correctional personnel. The results indicate that correctional personnel exhibit high emotional intelligence, with a mean score of 4.015, reflecting emotional solid awareness, emotional management, social-emotional awareness, and relationship management. Job performance is also high, with a mean score of 3.533, characterized by strong task and contextual performance and low counterproductive work behavior. A significant positive correlation (r = 0.733, p < .05) was found between emotional intelligence and job performance, suggesting that higher emotional intelligence correlates with better job performance among these personnel. The study concludes that correctional staff possess high emotional intelligence, which is positively linked to job performance. Recommendations include implementing training programs to enhance emotional intelligence, establishing support systems within correctional facilities, regular monitoring and feedback on performance, and further research to explore factors affecting the emotional intelligence-job

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