The Management of Bali's “Eka Karya” Botanical Gardens in the New Normal Era

TOURISM

The entry of new management into the Bali "Eka Karya" Botanical Garden almost coincides with the start of the COVID-19 pandemic, so there are many changes in management patterns which certainly have an impact on the management of the Bali "Eka Karya" Botanical Garden, both positive and negative. This phenomenon is the main reason why this research is carried out, namely to find out the changes that occurred, analyze the management applied by PT. Mitra Natura Raya in the new normal era, and identify the shortcomings in the management of the Bali "Eka Karya" Botanical Garden. Moreover, the data types used in this study were qualitative and quantitative data with data collection methods of observation, interviews, and documentation. This study used qualitative data analysis using the concept of management by G.R. Terry. The results showed that during the pandemic there were changes in the types of visitors, there were additional dining and rental facilities, and the holding of events to attract visitors, and significant changes occurred in the number of visitor visits. In management, the Botanical Garden "Eka Karya" Bali planning, organizing, actuanting, and controlling well, as evidenced by the operation that is still running and the number of visitors is still large even though there is dysfunction, but it is still considered not urgent because the problems are capable of being resolved. In the manifest function, professionalism has been pursued. Manifestly, the workers continue to make maximum efforts to carry out their duties. The latent function of the management of the Botanical Garden "Eka Karya" is that there is a shift in the focus of the botanical garden from conservation to business oriented. Hasil interpretation also shows that the quality and quantity of HR must be improved.

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