DURING THE COVID-19 CRISIS, THE EFFICACY OF SUPERVISOR SUPPORT IN REDUCING PERCEIVED UNCERTAINTY AND EMOTIONAL TIREDNESS AMONG UNIVERSITY EMPLOYEES: THE RESTRICTING ROLE OF ORGANIZATIONAL STUBBORNESS

social secinces

Despite the severity of the COVID-19 issue, which has impacted enterprises all over the world, there is a scarcity of research on the organizational elements that influence the psychological well-being of employees in crisis-affected firms. The instance of staff at two foreign institutions in Pakistan who were directly affected by the COVID-19 situation is used in this study. This study explores the role of organizational support in explaining the level of psychological uncertainty and emotional tiredness that employees suffer because of the COVID-19 crisis. It is based on social support theory and the employment resources model of workplace stress. The detrimental effect of supervisor assistance on employees' emotional weariness is greatly mitigated by perceived uncertainty. More importantly, the moderating effect analysis reveals that the negative effect of organizational support on executive perceived sources of uncertainty exists only for employees who work in a workplace climate with low intransigence; psychological empowerment does not lower employee perceived uncertainties in an organizational climate with high intransigence.

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