JURIDICAL ANALYSIS OF DISPUTE SETTLEMENT AT TANJUNGPINANG CITY CONSUMER DISPUTE SETTLEMENT AGENCY (BPSK) TO REALIZE PROTECTION AND LEGAL CERTAINTY - Pratama, Gilang Ichsan; Nofrial, Ramon; Anatami, Darwis; Fadlan; Erniyanti (International Journal of Advance Research and Innovative Ideas In Education, 2022)